WORLDWIDE SHIPPING

・About Shipping 【Shipping outside Japan 】

Your order will be delivered by Japan Post's EMS  service .
Normally, your order is sent in 7 to 10 business days by EMS following the day of order.
We will be closed during the year-end and New Year holidays. Please check NEWS for the schedule.
We may not be able to accept your order due to concentration of orders or stock status.
If delivery is delayed, we will notify you by e-mail.
We are not able to ship to countries that cannot be shipped by EMS .

・Please check from the link below.
http://www.post.japanpost.jp/int/ems/country/index.html
・ About EMS
Japan Post Co., Ltd.

・Payment
The amount payable for the purchase of a product is the total of the price of such product and the shipping charges therefor. Consumption tax is exempted.

・Shipping cost outside Japan
Asia (excluding Japan) = Flat rate 3,000 yen (EMS)
North America, Central America, Oceania, Middle East = Flat rate 7,000 yen (EMS)
Europe = Flat rate 7,000 yen (EMS)
South America, Africa = Flat rate 7,000 yen (EMS)

・About Customs and duty
For purchases from overseas, customs duties, other import taxes, and customs fees may be imposed on the purchased products at the time of customs clearance in the receiving country.
In such cases, the customer is responsible for all costs and should pay the shipping company directly at the time of delivery.
Guidelines and policies regarding customs clearance vary from country to country. For more information, please contact the customs office of the receiving country.

 

・About cancellation and return(refund)
Refunds will only be given for basic product defects. Sale items are not eligible.
In this case, we will cover all costs associated with the return.